Vodafone reports 50% rise in internet use as more people work from home

Posted Posted in Technology, Telecommunications

Vodafone’s internet usage has surged by up to 50% in some European countries as consumers shift to working at home and turn to services such as Netflix because the coronavirus is keeping families indoors. The increase in data comes from a wide range of activities, from children accessing educational material online, playing digital games and […]

Fibre-to-node NBN users often not getting speeds they’re paying for, watchdog says

Posted Posted in Telecommunications

Australia’s competition regulator has said many people on fibre-to-the-node NBN connections are not able to get the speeds they are paying for, with nearly a quarter of people on higher-tier speeds found to have underperforming connections. The Australian Competition and Consumer Commission report for broadband speeds, released on Wednesday, showed similar average download-speed results for […]

Does the UK need full-fibre broadband? Just ask the lucky few who have it

Posted Posted in Technology, Telecommunications

Labour’s plan to offer free full fibre broadband to every home and business is an eye-catching offer to potential voters. But while the scheme has been labelled “fantasy economics” by critics, people who already enjoy ultra-fast broadband view it as invaluable. Like the roll-out of 5G for mobile phones, full-fibre broadband is the much-hyped next […]

Openreach overreach? Labour’s free broadband plan faces hurdles

Posted Posted in Technology, Telecommunications

Free broadband – indeed, an ultra-fast fibre service delivered to every household and business – sounds a highly popular idea. And Openreach, BT’s broadband division, is a deserving target for nationalisation, one could argue. The watchdog Ofcom has been regularly frustrated over the years by the company’s foot-dragging over the pace of fibre optic roll-out. […]

UK firms overcharging loyal customers could soon face instant fines

Posted Posted in Technology, Telecommunications

Firms that exploit consumer loyalty by overcharging longstanding customers could soon face instant fines under plans unveiled by the government. The “loyalty penalty” is estimated to be costing customers more than £4bn a year, according to consumer groups. The government is to consult on whether to give the Competition and Markets Authority (CMA) new powers […]